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Usage and Billing

Current-cycle consumption against your plan, broken down by agent and location, with invoices. Plan and pricing changes are handled by your account manager, not here.

Plan changes are an account-manager workflow

Plans and pricing cannot be edited in the client dashboard. To change your plan, contact your account manager. This page is read-only reporting.
Voice minutes this cycle
7,480 / 12,000 min
62% of plan usedProjected 25,764 min (215%)
Projected to exceed plan by 13,764 min
Chat sessions this cycle
2,310 / 4,000 sessions
58% of plan usedProjected 7,957 sessions (199%)
Projected to exceed plan by 3,957 sessions

Voice minutes and chat sessions are metered separately and are never combined into a single number. The overage indicator triggers at 90% of plan, the same threshold that drives the Overview attention banner.

Voice minutes by agent

Recorded call minutes this cycle, by agent.

  • Minutes
AI Receptionist — Minutes: 1,167Plumber Dispatch Agent — Minutes: 648Review Taker — Minutes: 311Reengagement — Minutes: 13AI ReceptionistPlumber Dispatch AgentReview TakerReengagement
Voice minutes by agent — data table
AgentMinutes
AI Receptionist1,167
Plumber Dispatch Agent648
Review Taker311
Reengagement13
Derived from recorded call activity in this cycle; the plan meter above is the metered cycle total.

Voice minutes by location

Recorded call minutes this cycle, by location.

  • Minutes
BlueRidge — Central — Minutes: 864BlueRidge — North County — Minutes: 683BlueRidge — Lakeside — Minutes: 755BlueRidge — CentralBlueRidge — North CountyBlueRidge — Lakeside
Voice minutes by location — data table
LocationMinutesChat sessions
BlueRidge — Central86464
BlueRidge — North County68355
BlueRidge — Lakeside75554
Chat sessions per location are shown in the accompanying table.

Invoices and past cycles

Invoice history with downloadable summaries
Billing periodAmountStatusDownload
June 2026$2,140Due
May 2026$1,985Paid
April 2026$1,870Paid

Invoice downloads are generated as CSV summaries in this demo; there is no billing PDF service connected.