Consent and Do-Not-Call
The suppression list checked before every outbound dial, plus quiet-hours for outbound calling. Numbers are masked; add and remove are audited.
Add to suppression list
The number is masked before it is stored or audited. Adds and removes are recorded to the audit log.
Suppression list
| Phone (masked) | Source | Consent basis | Added | Action |
|---|---|---|---|---|
| (•••) •••-9981 | Customer opt-out | Opt-out during review call | Jun 18, 2026 | |
| (•••) •••-9442 | Complaint | — | May 25, 2026 | |
| (•••) •••-9107 | Manual add | Requested by staff | Jul 1, 2026 |
Quiet hours for outbound calling
Outbound agents will not dial between 9:00 PM and 8:00 AM (location local time).
Quiet-hours configuration is local demo state and is not persisted.